Terms & Conditions

Agreement

By using this website or booking with Brightnest Cleaning Co., you agree to these terms. If you do not agree, please do not use the site.

Bookings

A booking is confirmed when we send a confirmation by text or email. Prices shown online are estimates based on the details you provide. If the home is significantly larger or in a very different condition than described, we will discuss any price change with you before starting.

Cancellations and rescheduling

You can cancel or reschedule free of charge with at least 48 hours' notice. Cancellations with less notice, or a locked-out visit, may be charged up to 50% of the booking price.

Quotes, pricing and payment

Payment is due after the clean by card or e-transfer. Prices are in Canadian dollars and exclude HST. Recurring discounts apply while the recurring schedule is active.

Satisfaction

If you're not happy with any area we cleaned, tell us within 24 hours and we'll return to re-clean it at no charge.

Access and valuables

Please secure valuables and let us know about pets, alarms, and parking before the visit.

Website content

Content on this site is for general information. We work to keep it accurate but do not guarantee it is complete or current. Photos may be illustrative.

Limitation of liability

To the extent allowed by law, Brightnest Cleaning Co. is not liable for indirect or consequential losses arising from use of this website. Nothing in these terms limits rights you have under consumer protection law.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

Changes

We may update these terms. The date at the top shows the latest version.

Contact

Questions? Email hello@brightnestclean.ca.

This page is a general template and should be reviewed by the business owner and, where appropriate, a lawyer before going live.